Customer Testimonials
I am submitting this complaint regarding a persistent and concerning issue with my brand-new 2025 Genesis GV70. Since shortly after purchasing the vehicle in April 2025, I’ve experienced a loud metal-to-metal noise when reversing down my driveway — an incline where the issue consistently presents itself.
Timeline of Events:
June 9, 2025 – I brought the car to the dealership service department, reporting the metal-on-metal braking sound. Despite the fact that the sound occurs every time I reverse down my driveway, I was told that the dealership could not replicate the issue and was told the noise was “normal.”
July 8, 2025 – After escalating my concern to ... Read More DealerRater - Jul 12, 2025
I felt like I got treated like I was a bother. I went through two separate sales people because they were both rude. I almost left before the test drive. The car was nice though.
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